These Terms of Service (“Terms”) govern your use of the Loomcraftz ecommerce platform (“Platform”) as operated by Loomcraftz (“Loomcraftz,” “we,” “us,” or “our”). By accessing or using our Platform, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. Please read these Terms carefully before using our services. If you do not agree to these Terms, you should not use our Platform.

  1. Acceptance of Terms By accessing or using the Loomcraftz Platform, you affirm that you have read, understood, and agree to be bound by these Terms.
  2. Description of Service Loomcraftz is an ecommerce platform that specializes in offering a wide range of sarees for sale. The sarees offered on the Platform are subject to availability and may change without notice.
  3. User and Shopper Accounts Unlike many other ecommerce platforms, Loomcraftz does not require users or shoppers to create accounts for browsing or making purchases. You may browse and make purchases on our Platform without registering.
  4. Product Listings and Pricing Loomcraftz is responsible for creating and maintaining accurate saree listings, including descriptions and prices. We strive to ensure that our product information is up-to-date and accurate.
  5. Order Processing and Fulfillment Loomcraftz is responsible for processing and fulfilling saree orders placed through our Platform. We handle shipping, tracking, and customer service for these orders.
  6. Payment and Fees Loomcraftz will calculate and collect fees for its services as specified in our Pricing and Fees Schedule, which is available on our website. Our fees are associated with the cost of the sarees and our fulfillment services.
  7. Intellectual Property Loomcraftz retains ownership of its intellectual property, including product images and descriptions. Unauthorized use of our intellectual property is prohibited.
  8. Content Policies Users and shoppers must comply with our Content Policies, which prohibit any content or actions that violate applicable laws or regulations. Loomcraftz reserves the right to remove or disable content that violates these policies.
  9. Termination Loomcraftz may terminate your access to the Platform at any time for violations of these Terms or any applicable laws or regulations.
  10. Limitation of Liability Loomcraftz is not responsible for any losses, damages, or disputes arising from the use of our Platform. Users and shoppers agree to resolve disputes independently and hold Loomcraftz harmless from any claims, liabilities, or costs.
  11. Governing Law and Dispute Resolution These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms or the use of the Loomcraftz Platform will be resolved through arbitration in accordance with the rules of the Consumer Court of India, and the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.
  12. Changes to Terms Loomcraftz reserves the right to update or modify these Terms at any time. We will notify users and shoppers of significant changes, and your continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

If you have any questions or concerns about these Terms of Service or any other aspect of the Loomcraftz Platform, please contact our customer support team at support@loomcraftz.com.

Thank you for choosing Loomcraftz. We look forward to serving your saree shopping needs.

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